Algemene voorwaarden
Last updated: 23.03.2026
These Terms of Service govern your use of the PawRuLLeR website and any purchases made through it.
By accessing our website or placing an order, you agree to these Terms of Service.
1. Seller identity
This website is operated by:
PawRuLLeR trading as PawRuLLeR
Zeebruggelaan 103
8380, Lissewege
Belgium
Email: Contact@pawruller.com
Phone: +32465026729
VAT / enterprise number: BE1030200079
2. Scope
These Terms apply to all visitors, users, and customers of our website and to all orders placed through our online store.
3. Eligibility
You may place orders through our website only if you have legal capacity to enter into binding contracts under applicable law.
4. Product information
We strive to describe and display products as accurately as possible. However, slight differences in color, texture, finish, or appearance may occur due to screen settings, lighting, manufacturing variation, or the handcrafted nature of certain goods.
Product images, descriptions, dimensions, and specifications are provided for general information and do not remove your statutory consumer rights.
5. Prices
All prices displayed on our website are in Euro and include VAT, as indicated on the website.
Shipping fees and any other applicable charges will be shown before you complete your order.
We reserve the right to change prices at any time, but the price charged will be the one displayed at checkout at the time the order is placed.
6. Orders
After you place an order, you will receive an order confirmation email. This confirmation does not necessarily mean the order has been accepted.
We reserve the right to refuse, cancel, or limit orders, including where:
- the product is unavailable;
- pricing or product information contains an error;
- fraud or misuse is suspected;
- there are issues with payment or delivery details.
If an order is cancelled after payment has been taken, we will issue an appropriate refund.
7. Payment
We accept the payment methods displayed at checkout. Payment must be received in full before the order is dispatched, unless otherwise stated.
Payment processing may be handled by third-party payment providers subject to their own terms and privacy notices.
8. Delivery
Delivery times are estimates unless explicitly stated otherwise. We are not responsible for delays caused by carriers, customs procedures, force majeure, or events outside our reasonable control.
Risk passes to the consumer when the goods are delivered to the consumer or to a third party designated by the consumer, other than the carrier, where applicable under mandatory law.
9. Right of withdrawal and returns
If you are a consumer, you may have a legal right to withdraw from the purchase within 14 days. Please see our Return and Refund Policy for full details.
10. Legal guarantee and defects
Consumers benefit from the legal guarantee of conformity under applicable law. This is separate from any commercial warranty that may be offered.
Nothing in these Terms limits or excludes any mandatory consumer rights that apply under Belgian or EU law.
11. Prohibited use
You agree not to use the website:
- for unlawful purposes;
- to interfere with the website or its security;
- to transmit malicious code;
- to infringe intellectual property rights;
- to use our content, branding, or images without authorization.
12. Intellectual property
All content on this website, including text, logos, graphics, product photography, design elements, and other materials, is owned by or licensed to PawRuLLeR unless otherwise stated.
No content may be copied, reproduced, distributed, or commercially exploited without prior written permission.
13. Third-party tools and links
Our website may contain links to third-party websites or services. We are not responsible for the content, terms, privacy practices, or operation of third-party services.
14. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental, or consequential losses. Nothing in these Terms excludes liability where exclusion is prohibited by law, including liability for fraud, gross negligence where non-excludable, or mandatory consumer rights.
15. Severability
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions remain in full force and effect.
16. Governing law and disputes
These Terms are governed by the laws of Belgium, without prejudice to mandatory consumer protection rules that may apply in the consumer's country of residence within the EU.
If you have a complaint, please contact us first at contact@pawruller.com so we can try to resolve it directly.
17. Contact
PawRuLLeR
Zeebruggelaan 103
8380, Lissewege
Belgium
Email: contact@pawruller.com
Phone: +32465026729
VAT / enterprise number: BE1030200079